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Advisory Portfolio | Projects

Business Processes Audit

  1. Technology Adoption Consultation: technology adoption options in making business processes more efficient, by reducing costs, resource consumption, and time to execute work activities.
  2. Productivity and Efficiency Analysis: measuring the productivity of current processes and assess the extent to which the business processes result in larger gains compared to the costs and investment in maintaining those processes.
  3. Identify gaps and take corrective measures to increase their efficiency.
  4. Process Mapping: develop business process maps to help managers understand how the processes can be improved and where they overlap across the organization.

Quote on Request

Market Identification and Opportunity Assessment

  1. Sector Competitive Analysis
  2. Market Sizing & Segmentation by: Geography; Customer Segment; Distribution Channel; End User Market
  3. Product pricing, benchmarking and analysis
  4. Financial Market Research
  5. Portfolio analysis
  6. SWOT analysis
  7. Business Partner Search & Due Diligence
  8. Value Chain Analysis

Quote on Request

Market Potential assessment | Building brand share

  1. Price Sensitivity Analysis. Message Testing
  2. Predictive Modelling
  3. Product Concept Testing
  4. Market Sizing Analysis
  5. Customer/Prospect Segmentation & Profiling

Quote on Request

Online marketing consolidation | E-commerce & digital marketing

Quote on Request

Profitability and Cost Management

  1. Identify root causes and optimize flexibility and agility to maneuver within an ever complex market.
  2. Discover and comprehend the underlying drivers of the business, including creating drill-down capability.
  3. Improve customer service and react to changing customer demands (price, product mix, packaging, capacity) with a clear understanding of the impact on profitability.
  4. Discover and analyze the true impact of Shared Services.
  5. Perform 'what-if' analysis to support decision-making during times of change, such as plant closure, reorganization, channel adjustments.
  6. Align cost with revenue-based and key business drivers to achieve optimal profitability at each business segment (product, customer, channel).

Quote on Request

Sustainabile Developmet & Growth

  1. Improve credit rating;
  2. Strengthen market position;
  3. Secure long-term viability.
  4. Enhanced reputation;
  5. Increased capacity for innovation;
  6. Differentiation from competition;
  7. Lower costs;
  8. Greater customer focus;

Quote on Request

Strategy Execution & Decision Effectiveness

  1. Operational Capabilities
  2. Strategic Direction | Purpose | Mission | Vision | Values
  3. Processes & Tools
  4. Deliverables | Value & Benefits Realization
  5. Resource Planning | Cost Tracking
  6. Bridge the strategy-implementation gap analysis
  7. Projects & Portfolio Management
  8. Work Activities

Quote on Request

Business Operations Efficiency | Cost Optimization

  1. Analysis of industry-specific imperatives and cost drivers.
  2. Unlocking potential cost savings in a range of areas (HR, material costs, transfer pricing).
  3. Detection of efficiency reserves via internal and/or external benchmarking.
  4. Provision of visibility into costs, enabling you to allocate costs to business units or processes.
  5. Support with the development of a sustainable cost culture.
  6. Development of a reporting system to monitor progress. Implementation of enterprise-wide service-provider management, including contract management.
  7. Development and implementation of policies to systematically decrease costs.
  8. Streamlining costs by outsourcing less strategically significant business units.

Quote on Request

Process Benchmarking and Harmonization

  1. Improving service level management metrics
  2. Streamlining the entire CRM process chain
  3. Cutting process costs. Reducing the error rate
  4. Optimizing procurement
  5. Accelerating workflows

Quote on Request

Improving Alignment and Business Performance

  1. Process level - the performance required of all processes so that organisational goals are met
  2. Organisational level - the performance desired by the organisation
  3. Role level - the performance required of all jobs in order to achieve process level performance

Quote on Request

Customer Service Operations | Customer centricity

  1. Build a customer-focused brand strategy with customer insights combined with economic and operational fundamentals.
  2. Cost management and profitability optimization.
  3. Optimize customer offerings, decision and operational processes, business and organizational structure, and the IT systems that support it all.
  4. Design, develop and deliver optimal service operations that support customer acquisition, retention.

Quote on Request

Spend Analytics

  1. Defining actions to improve procurement efficiency, cut costs, and maintain a relevant and concise supply base and governance framework.
  2. Analyze spend data, track procurement performance metrics, supply base, and provide actionable insights to identify opportunities for consolidation of spend and to reduce procurement costs.
  3. Capitalize on opportunities in price discovery, categorization and payment term optimization.

Quote on Request

Digital Customer Experience Transformation

  1. Price promotion: examine potential conflicts in price promotion across offline, online and mobile channels by establishing benchmarks and clarifying decision roles.
  2. Customer service: Aligning incentives, processes and systems.
  3. Data strategy, advanced analytics and other digital priorities review to attract traffic and encourage purchasing.
  4. Define where to play and how to win. Develop a comprehensive strategy and create a seamless customer experience with an improved operating model that integrates online, offline and mobile channels.
  5. Transform customer experiencesand deliver them at radically lower cost, by simplifying core business and digitizing to deliver digitally infused experiences easier to sell and support, increase the loyalty of customers, raise the number of omnichannel buyers and promote brand awareness and trials.

Quote on Request

PSA (Professional Services Automation) , solutions optimization and automation

  1. Service delivery model redesign;
  2. HR and Finance transformation;
  3. Advisory and Management consulting HR, Finance and Management systems.

Quote on Request

Digital Customer Experience Transformation | UX Innovation Lab

  1. UX/UI design and customer journey mapping.
  2. Marketing technology adoption, voice of the customer, and product/market fit.
  3. Customer interactions analyticsand profiling information on needs, perceptions, retailing behaviour, lifestyle, social networks.

Quote on Request

Process Optimization Consulting

  1. Data integration to access all information, tasks, and documents to quickly and efficiently complete key business processes, and update key business data as part of any process.
  2. Task and workflow creation to improve productivity and including review-and-approval workflows.
  3. Workflows | Business Process Management (BPM): Process modelling - model, deploy and update critical business processes.

Quote on Request

Sales strategy

  1. Social media.
  2. Market environment Scenario analysis.
  3. Prioritizing business goals. Translating business goals into a sales strategy
  4. Penetration and development of sales channels.
  5. Relevance and market share of sales channels. SWOT analysis of sales channels.
  6. Sales management.

Quote on Request

Value Stream Optimization

  1. Improved process control - improved management of business processes by standardizing working procedures and rationalising control mechanisms. Improving process risk governance and providing better process visibility to the process owners and the executive management.
  2. Improving efficiency - optimising business processes using Lean Management to reduce or eliminate wastes like excess inventories, over-production, quality rejections, waiting time, space, energy and even lack of information and knowledge sharing across the business processes.
  3. Examine the value stream versus the as-is business processes, and identify sub-optimal, repetitive, redundant, and non-value-adding activities.
  4. Increased productivity - minimising number of steps and likely points of failure, and driving decision making to improve profit per employee, employee empowerment, and ultimately both customer and employee satisfaction.
  5. Reducing costs - identifying cost reduction opportunities by rationalising resource requirements across the entire value chain, as well as enable better cost and working capital management.

Quote on Request

Program Management Framework

  1. Implement a monitoring and control system.
  2. Align program and project deliverables with overall business goals..
  3. Manage change.
  4. Optimize project work within programs.

Quote on Request

Channel Needs Assessment

  1. Service Providers, Distributors, Retailers/Ecommerce
  2. Market and Communication
  3. Industry Insight Research
  4. Competitive Insight

Quote on Request

Outsourcing Analysis & Support

  1. Organizational and IT impact analysis
  2. Request for proposal, due diligence
  3. IT requirements analysis
  4. Coordination of regulatory, tax and other legal tasks
  5. Project and change management
  6. Service and process specification

Quote on Request

Streamline Operations Advisory

  1. Operations Efficiency: Process Optimization / Human resources / Shared services / Distribution / Regulatory compliance
  2. Supply Chain Optimization: Sourcing / Supplier landscape / Supplier monitoring / Supplier selection support
  3. Optimize & Transform: assess best opportunities for improvement; Upgrade processes with access to practical toolkits and guides, best-practice templates, workflows and business unit maturity diagnostics.

Quote on Request

Budget Planning and Forecasting

  1. Align operational and strategic planning and forecasting efforts by leveraging hierarchical flows and structured procedures within a centralized, single-data repository with a sophisticated analytical engine that validates forecasts and supports advanced modeling and enable 'what-if' scenario analysis.
  2. Prevent data breaches using the latest security technology and methods.
  3. Reduce the time to deliver planning and forecasting results through automated processes and quick-to-implement modules.
  4. Optimize resource allocation strategies with customized algorithms and industry best practices.

Quote on Request

Operational Excellence through Digital Transformation

  1. Organization / Technology / Processes
  2. Customer needs & Business Environment
  3. Aligning workflows & Resources ( People, processes, assets, technologies)
  4. Visualizing key operational processes: Business Process Management (BPM)
  5. Integrated Planning: Schedul;ing & Collaboration across the value chain

Quote on Request

Integrated Business Planning

  1. What-if & Risk Analysis: risk-adjusted planning approach to measure the degree of uncertainty in predictions.
  2. Credit and Cash Management: Simulate short-term funding based on accounts receivable utilizingthe factoring & securitization functionsand simulate cash concentrationwith built-incash pooling models.
  3. Financial Expenses: Simulate allocation of cash generated on different credit lines, calculate financial expenses and balance cash.
  4. Multiple Scenarios & Versioning: Initialize multiple scenarios with different assumptions to prepare for best case, or worst case scenarios for the same forecast period.
  5. Financing: Simulate new and existingandintercompany loans, as well as short &long term loans.
  6. Working Capital Planning: Visualize different scenario effects on working capital.

Quote on Request

Supply Chain Management Efficiencies | Capabilities Sourcing

  1. Strategic location decision: Short-listing and due diligence for a particular process/function. Skills availability, scalability and arbitrage opportunities. Portfolio optimization.
  2. Ordering products and services requisitions management
  3. Purchase orders processing and services invoices processing
  4. Suppliers catalogs management
  5. Contract price management

Quote on Request

Support with Campaign Design and Execution

  1. Development of analysis, scoring and reporting solutions;
  2. Development of business intelligence systems;
  3. Automation of data loading and analysis, including quality assurance;
  4. Business and IT support for campaigns at the client site or through our nearshoring partners.
  5. Modeling and optimization of campaign processes;
  6. Vendor-independent selection, installation and roll-out of campaign management software;

Quote on Request

Procurement Optimization

  1. Development of a sourcing strategy.
  2. Supplier screening.
  3. Development and implementation of a monitoring system
  4. Request for information. Request for proposal. Request for quotation.

Quote on Request

Sustainable Growth Plan

  1. Consulting and support around sustainability reporting;
  2. Analysis of economic, environmental and social trends;
  3. Organizational development: structures, processes, systems, culture.
  4. Early detection and monitoring of issues critical to the clients reputation;
  5. Definition of KPIs, progress monitoring;
  6. Pinpointing opportunities to boost profitability and growth;
  7. Identification and evaluation of influential groups and their objectives;
  8. Development of processes and systems to collect, analyze and effectively communicate information about sustainability;

Quote on Request

Corporate Social Performance

  1. business-government relations;
  2. equity and diversity management;
  3. ethics in action, trust and trust repair;
  4. promoting corporate social responsibility;
  5. organisational reputation: crisis management and risk communication.

Quote on Request

Agile DNA Accelerator | Business Transformation Roadmap

  1. Access to tools, information and data; Instilling capabilities and expertise across teams | Encourage new thinking & open up new rewarding possibilities.
  2. An end-to-end perspective toward Sustained Profitable Growth and value creation;
  3. Identify the next industry / market to enter;
  4. Capture value from the impacts of big data, analytics, digital transformation, and changing technology models;
  5. Identify industry developments and trends from leading technology solution providers;

Quote on Request

Sales strategy

  1. Market environment assessment.
  2. Market share and SWOT analysis of sales channels.
  3. Create compensation plans to motivate salesforce to hit sales goals.
  4. Sales force enablement.
  5. Identify the gaps between sales resources and market opportunities, in aligning sales team, along with the necessary capabilities, tools and processes.
  6. Tailor a plan for inspiring and coaching reps to adopt the best sales performance practices.
  7. Develop analytical insights to identify behaviours that produce superior sales performance.
  8. Penetration and development of sales channels.

Quote on Request

Rev Up | Brand Value Accelerator

  1. Five building blocks
  2. Assessment of Customer-based Brand Equity key levels
  3. Assessment of performance elements and brand feel and imagery
  4. Value proposition promise
  5. Brand Health / Strength of the brand

Quote on Request

Innovation and transformation accelerator

  1. ANALYTICS:Segmentation and personalization, complexity reduction by focusing on business priorities, and stress-testing system architecture, operating model and costs to match those priorities.
  2. EXPERIENCE DESIGN:Human-centered design, ideation and innovation conceptualization, UX/UI design, customer journey mapping.
  3. MARKETING OUTREACH:Marketing test and learn, technology adoption, voice of the customer, product/market fit.
  4. DEVELOPMENT LAB: Digital-ready IT, tools development, proof-of-concept applications.

Quote on Request

Market Potential Evaluation

  1. Product Concept Testing;
  2. Unmet needs analysis & future growth opportunities;
  3. Market Sizing Analysis;
  4. Customer/Prospect Profiling;
  5. Category Needs Assessment;

Quote on Request

Automate and Digitize Invoice Processing

  1. Deliver the finance and procurement departments' data needed for strategic decision-making.
  2. Security and fraud mitigation;
  3. Automated vendor and customer collaboration;
  4. Customizable approval workflows;
  5. Automated invoice data capture;

Quote on Request

Best-practices | Process Benchmarking and Harmonization

  1. Sustainable HR management support: Enhancing employee loyalty / Lowering costs associated with staff turnover.
  2. Increasing the efficiency of sales / Cutting process costs / Accelerating workflows.
  3. Quality Management: Leadership decision making / Customer focus / Process orientation / Reducing error rates.
  4. Continual improvement / Plan disaster recovery and business continuity.

Quote on Request

Growth Dynamics | Research & Analysis Directives

  1. Optimize & Transform: assess best opportunities for improvement; Upgrade processes with access to practical toolkits and guides, best-practice templates, workflows and business unit maturity diagnostics.
  2. Positioning & Innovation Market Context: Trend Analysis forecasting and scenario analysis.
  3. Validate strategic decisions: leverage our research insights and proprietary data assets in interpreting and analyzing trends and activities, and providing market predictions.

Quote on Request

Business Transformation & Expansion Audit

  1. Pre-Acquisition Gaps
  2. Missed Opportunities
  3. Reduce Risk of Failing
  4. Transformational Change
  5. Improve Change Leadership
  6. Non-performingProjects
  7. Non-Optimal Performance
  8. Culture Differences

Quote on Request

Operations & Finance Intelligence Services

  1. Optimize resources with business forecasting
  2. Leverage business intelligence, data and analytics across operations, processes, customer transactions and interactions
  3. Reduce operational and financial risks with predictive analytics
  4. Improve customer retention and profitability with trending and forecasting

Quote on Request

Operations Stress-test Modelling

  1. Risk management
  2. Exposition of business by value change
  3. News impact analysis (natural disaster events, financial news, politics)
  4. Sentiment analysis on social media
  5. Stock of products / raw materials with an influence by financial markets

Quote on Request

Project Financing Sustainable Solutions

  1. Technology and innovation
  2. Principal roles of consulting engineers in projects
  3. Risk management
  4. Whole life costing
  5. Sustainable solutions for project
  6. Adding Value Through Financing Innovation: for private and public sector clients,financial organisations involved in funding privately financed projects, contractors who are bidding and managing consortia and engineeringconsultants who are planning and designing sustainable solutions for such projects.
  7. Key performance indicators
  8. Procurement

Quote on Request

Outsourcing implementation support | Service and process specification

  1. Organizational and IT requirements/impact analysis. Analyze cost and benefits of make versus buy decision
  2. Project and change management. Identify stakeholders, develop communication strategy
  3. Manage change. Train staff on new processes and applications
  4. Optimize project work within programs
  5. Specify outsourcing objectives. Develop a business case. Align program and project deliverables with overall business goals

Quote on Request

Quality Management

  1. Leadership
  2. Continual improvement
  3. Four-eyes principle
  4. Customer focus
  5. Process orientation
  6. Proactive communication

Quote on Request

Corporate Diagnostics Audit | Adaptation, Resilience and Change

  1. Mergers and integration, divestitures and spin-offs
  2. Strategic planning & Organizational improvement
  3. Financial transformation
  4. Human resources planning
  5. Supply chain
  6. Enterprise Solutions and Analytics

Quote on Request

Performance Improvement and Operations Consulting

  1. Cost Transformation. Eliminate ineffective spending, to achieve cash, cost, capital benefits.
  2. Operations. improve operations to boost the top and bottom lines, via outsourcing partner selection and transition, strategic offshoring implementation and support, and value delivery.
  3. Corporate Support. Transform finance, IT, HR, legal business functions, into centralized as shared services, as to maximize the speed, efficiency and quality of work.

Quote on Request

Outsourcing Key Success Factors Framework

  1. Dry-run process and system interaction. Assign responsibilities, assure quality.
  2. Consult experts on regulatory, tax and other legal aspects.
  3. Plan disaster recovery and business continuity.
  4. Analyze and document necessary IT changes.
  5. Specify outsourcing objectives. Identify stakeholders, develop communication strategy. Analyze cost and benefits of make versus buy decision. Draft exit and backsourcing scenarios.
  6. Analyze organizational impact. Address HR issues. Document division of labour between company and external provider.
  7. Train staff on new processes and applications.
  8. Request proposals, and exercise due diligence to select providers. Negotiate service levels. Establish indicators and processes to measure providers performance.

Quote on Request

Data and Analytics strategy

  1. Identify patterns of causality and translate analytic insights into actionable business information.
  2. Establish guiding principles: data privacy and security policies
  3. Identify specific decisions and actions that can be improved
  4. Determine the most appropriate hardware and software solutions for the targeted decisions
  5. Develop repeatable models and expand applications to additional business areas

Quote on Request

Environmental management

  1. Analysis of relevant legal requirements
  2. Preparation and implementation of internal audits
  3. Definition of environmental policy and objectives
  4. Training of employees
  5. Creation of the Environmental Management Manual and the documentation
  6. Analysis and documentation of environmental processes and procedures

Quote on Request

Corporate Health Audit

  1. Understand requirements and translate them into the proper design documents to produce an accurate scope (RFP or RFI) for a project.
  2. Evaluate the change management impact of process re-engineering, including preparation of technology implementation.
  3. Develop enterprise technology roadmaps including current state and future state analysis.
  4. Assess existing business processes and evaluate where technology can best be utilized to optimize and streamline these processes.

Quote on Request

Brand Engagement Research

  1. Identify Emerging Behaviours & provide better solutions for consumers to adopt in the future. Improve the user experience in the evolving connected device universe.
  2. Brand Experience RoadMap: Anticipate Customer Needs & identify the challenges and pain-points of current user experiences, and prioritise which new technologies and trends to be implemented in designing new products and solutions.
  3. Positioning / Portfolio mix & fit / Customer experience / Marketing exposure & reach.
  4. Brand positioning & Marketing communications: Improve brand positioning, claims and messaging that match the needs and lifestyles of target audience.
  5. Connecting Finances with Experience: Revenue; Profit; Overhead Expenses; Labour Costs.

Quote on Request

Enterprise Value Multiplier Framework for accelerating growth

  1. Capture quick wins across geographies, products or solutions, and priority customer segments.
  2. Pinpoint and prioritize capability gaps and anticipate changing customer tastes and needs.
  3. Align the dynamics of the 5 levers of value: Financial outcomes / Strategic growth imperatives / Performance / Markets, brands and customers / Operations and business processes
  4. Profit potential across customer base, and building dynamic pricing capabilities
  5. Chart growth objectives, by identifying your most profitable products and customers, and improving pricing.

Quote on Request

New organization of sales team dynamics

  1. Redefining customer experience
  2. Developing loyalty program
  3. Consultative Insight Selling training

Quote on Request

Brand Health Audit

  1. Social Audit
  2. Message Audit
  3. Competitive Audit
  4. Customer Satisfaction
  5. Category Needs Assessment
  6. Media Audit
  7. Digital Audit
  8. Voice of Customer

Quote on Request

Reporting requirements Assessment

  1. Variance reporting across the enterprise
  2. Accounting and financial insights
  3. Departmental analysis and a view into the effectiveness of an organization's operations
  4. Identifying issues or opportunities and taking action with big data, business intelligence and advanced predictive analytics

Quote on Request

Operating model Transformation

  1. Support with the development of a sustainable cost culture. Boost resource efficiency from process analysis to identifying potential savings through to operational and/or technology improvements. Streamlining costs by outsourcing less strategically significant business units
  2. Transform operating model to streamline work processes, speed digital adoption and unlock savings and cash flow:
  3. Optimizing Business Processes: Evaluate Business Process Management (BPM) objectives within a wider strategic context by factoring in customers quality, price, service and other requirements.

Quote on Request

Comparative Profiling & Competitive Intelligence

  1. Customer insights - sales, marketing, and distribution.
  2. Product benchmarking.
  3. Deals and investments - intellectual property, patents, capital equipment.
  4. Competitor profiles and market shares mapping.
  5. Facts, history, corporate structure, key people, clients, products and services, value chain assessment- partners, suppliers, operations, shared services.

Quote on Request

Emerging Market Entry consulting engagement

  1. Risk Analysis, Taxation & Government Policies
  2. Political, Social, Economic, Legal & Regulatory Scan
  3. Ease of doing business
  4. Market Sizing, Segmentation and Forecasts
  5. Voice of Customer Local Wants, Needs, Preferences and Behaviour
  6. Channel Partner & Route To Market Analysis
  7. Foreign and Local Competition
  8. Opportunity Analysis

Quote on Request

Streamline market planning and product pipeline

  1. Perform market research and segmentation,
  2. Set up a decision workflow to speed up product development,
  3. Plan organizational change from milestone determination to resource allocation.
  4. Support development up to product launch and beyond,
  5. Differentiate market segments into target groups based on profit potential,

Quote on Request

Enhance operational efficiency and business agility

  1. Impact analysis and audits (organisation, processes)
  2. Growth and Innovation | Exploiting growth opportunities
  3. Business Design Operating and Delivery models
  4. Roadmap to success Directives

Quote on Request

Web design and digital strategy

  1. Digital business Solutions
  2. Roadmap to success Directives
  3. Content Writing & Theme Building / Digital Presentations Development

Quote on Request

Prospect & Customer Optimization

  1. Customer/Prospect Profiling
  2. Brand/Category Strategy
  3. Predictive Modeling
  4. Customer/Prospect Segmentation
  5. Transactional Analysis

Quote on Request

Contract compliance and optimisation

  1. Develop an effective contract management roadmap to prevent revenue leakage and cost overrun and extracting maximum value from every agreement throughout the entire contract lifecycle.
  2. Automate and Digitize Workflows.

Quote on Request

Go to Market Strategy consulting engagement

  1. Cost analysis and profitability across the industry value chain
  2. Risk evaluation and barriers to entry. Emerging and Established Competition
  3. Market Sizing, Segmentation and Forecasts
  4. Political, Social, Economic, Legal & Regulatory Scan
  5. Identifying White Space and Opportunity Analysis
  6. Product & Services Mapping
  7. Customer buying behaviour and decision-making process. Voice of Customer - Wants, Needs, Preferences and Behaviour
  8. Segmentation, Targeting & Positioning Analysis

Quote on Request

Market Entry Strategy consulting assignment

  1. Channel Partner & Route To Market Analysis
  2. Product life cycle
  3. Current market position and presence of key participants
  4. Market Sizing, Segmentation and Forecasts
  5. Pricing strategy
  6. Customer buying behaviour and decision-making process. Voice of Customer - Wants, Needs, Preferences and Behaviour
  7. Price Sensitivity, CAPEX & OPEX Analysis
  8. Political, Social, Economic, Legal & Regulatory Due Diligence

Quote on Request

Value Chain - Digital transformation and Innovation

  1. Leverage digital technologies to increase speed to market, enhance customer interactions and drive new business.
  2. Leverage analytics and data management solutions, and take advantage of machine-based intelligence across the business to uncover better insights and develop new processes and apps.
  3. Addressing the entire value chain, from strategies through processes development and integration of applications and technologies, up to continuous support and optimization of digital services.
  4. Connect to, store, manage and process data.

Quote on Request

Outsourcing implementation support | Optimize procurement

  1. Implement a monitoring and control system
  2. Improving service level management metrics
  3. Development of a sourcing strategy
  4. Supplier screening | Carry out due diligence to select providers
  5. Assign responsibilities, assure quality
  6. Coordinate regulatory, tax and other implementation tasks
  7. Request for information, proposal, quotation
  8. Negotiate service levels

Quote on Request

Strategy and Execution Advisory

  1. Adapt both their strategy and execution in response to changing conditions.
  2. Project, Program, Portfolio Management Office: Design and development of process and systems.
  3. Establish performance : measurement mechanisms to steer transformational change using dashboards
  4. Governance: prioritise, steer, capacity manage and benefit realization.
  5. Impactful training
  6. Transformation blueprints, road-maps and implementation planning.

Quote on Request

Identifying Weaknesses in lead management

  1. Definition of the key links in the chain of manufacturers, retailers and dealers lead management mechanisms;
  2. Analysis and Development of effective processes and interfaces, management instruments and systems;
  3. Implementation of process controlling.

Quote on Request

Campaign Design Optimization and Execution

  1. Automation of data loading and analysis, scoring and business intelligence reporting.
  2. Market Mix Optimization: advertising and promotional mixes to maximize ROI;
  3. Optimize Productive Inventory and better align product assortment.
  4. High Value Target Analysis: promotions to individuals and households based on their preferences;
  5. Perspective on current approach and determine how to capture more value.
  6. Product Analytics and better insights into consumer behaviour;
  7. Optimization of campaign processes;
  8. Vendor screening, selection, installation and roll-out of campaign management software;

Quote on Request

Market Structural Analysis

  1. Product and Service Types
  2. Supply Chain. Distribution Landscape
  3. Life cycle Analysis
  4. Upcoming Trends and Growth Markets. New Market Opportunities | Unmet Needs Analysis
  5. BCG Matrix
  6. Blue Sky Amalytic Framework
  7. Value Chain. End Users
  8. Porters Five Forces

Quote on Request

Sustainable HR management

  1. Simulating financial effects and staff turnover costs.
  2. Implementing incentivization system and alternative commission models.
  3. Strengthening employee loyalty. Ensuring visibility into compensation models and commissions.

Quote on Request

HR Audit

  1. Identifying the most competent employees for key positions, and managing employee productivity more effectively.
  2. Process Assessment: audit of the systems and processes used by the HR department, especially for recruiting, and training and developing the workforce.
  3. Assessment of skills and organization structure.
  4. Decision Rights | Distribution of Responsibility and Authority: efficient distribution of decision-making responsibility and hand-offs.
  5. Skill Assessment: analysis of the skills and competencies present and analyze if these are sufficient to meet the needs of the organization.
  6. Staffing Needs: assessment of staffing levels, that forms the basis for workforce planning.

Quote on Request

Total Care Learning (TCL)

  1. Training management
  2. Analysis of training needs
  3. Training effectiveness review
  4. Learning management systems
  5. Training content services

Quote on Request

Quality management

  1. Analysis of customer needs
  2. Analysis and documentation of quality-relevant processes
  3. Creation of quality management manual and the quality documentation
  4. Definition of quality policy and quality objectives
  5. Introduction of process management

Quote on Request

Digital Employee Care portfolio

  1. Improved efficiency of admissions and terminations
  2. Standardised HR services and processes
  3. Enhanced employee satisfaction
  4. Increased productivity. Improvement in efficiency and acceleration in processes.
  5. Improved benefits administration
  6. Optimised use of human capital

Quote on Request

Leadership and Change Management

  1. creativity and innovation;
  2. interpersonal and intergroup communication;
  3. leadership models, identity, styles and development; the role of emotions in leadership; women in leadership;
  4. models for effective change including consideration of mergers and acquisitions;.
  5. work stress and coping;
  6. organisational culture;

Quote on Request

Performance Measurement, Alignment and Linkage to Pay

  1. Visible linkage between performance and rewards, including equity options
  2. Goal setting and feedback management
  3. Designing performance planning and management systems with clear alignment between performance across levels
  4. Designing and implementing performance oriented development, reward and recognition systems
  5. Creating a performance culture through effective communication and dialogue processes

Quote on Request

Advisory and Management consulting HR, Finance and Management systems

  1. Coordination of implementation cultural change progam
  2. HR (Core HR, Talent, Time, Payroll, Recruiting and Analytics (Planning, Insights, Reporting).
  3. Conception/Implementation talent acquisition strategy
  4. Corporate Training Services
  5. Employment, Incentives & Pensions

Quote on Request

Competency-Based Approach People audit

  1. Implementation Support: implement our recommendations by proposing the necessary changes within the current organizational structure and systems.
  2. Job Creation and Design: creation of new jobs and positions within the organization as well as revising current job profiles and descriptions.
  3. Mapping the availability of competencies that can help deliver better business outcomes and achieve the goals of the organization.
  4. Performance Audit: supports the ongoing efforts of the human resource department to identify various performance issues.

Quote on Request

Digital Workplace Services & Employee Experience Design

  1. Organisational Culture
  2. Designing desired environment and experience for employees, by identifying current employee experience gaps, by assessing the levels of staff motivation, involvement and productivity in terms of:
  3. Management Systems
  4. Internal Support Structures
  5. Process and Policies

Quote on Request

Leadership Development

  1. IDENTIFY the skills, knowledge, experience, and personality attributes the leaders need to excel in the organization and culture.
  2. MAP those who have the strongest leadership potential.
  3. DEVELOP the critical competencies through Executive Coaching and Expert Guidance and feedback on handling work situations.
  4. DETERMINE the leaders readiness to take on higher-level roles to back up critical promotion and role reassignment decisions.

Quote on Request

Soft-skills training

  1. Conflict management
  2. Team work and motivation
  3. Intercultural team-management
  4. Communication / Presentation techniques
  5. Setting targets/pursuing strategies
  6. Negotiation techniques
  7. Self-marketing and personal development
  8. Work organisation and time management

Quote on Request

Change Management

  1. Development of change strategies
  2. Coaching and consulting of managers / change managers
  3. Planning and implementation of organisation analyses
  4. Development and implementation of change management trainings
  5. Implementation and management of change processes
  6. Planning and implementation of stakeholder workshops

Quote on Request

Leadership & Management

  1. Leadership models, roles and values
  2. Organisation analysis
  3. Management models and their application
  4. Implementation planning (from strategy to implementation)
  5. Leadership vs. management comparative assessment
  6. Strategy development. Development of visions, setting targets

Quote on Request

Human Resource Management and Organisational Development

  1. knowledge sharing;
  2. Competencies for effective HRM in cross-cultural contexts;
  3. employee development and career growth;
  4. managing inter and intra group dynamics and conflict;
  5. integration of migrant workers;
  6. employment relations;

Quote on Request

Defining and clarifying Roles and expectations from people

  1. Delegation of responsibilities and decision making rights.
  2. Redefine nature of customer and supplier relationships.
  3. Culture - nature of information sharing, participation in decision making and organisational response to mistakes
  4. Focus on core business and outsource many activities, earlier regarded as central.
  5. Facilitate coordination and learning, directly link different parts of the organisation, making communications more horizontal than up and down the hierarchy.
  6. Eliminate layers of management, redefine the division of internal units, and increase authority and accountability of line managers
  7. Reporting relationships and protocols

Quote on Request

Compliance and Regulation Audit Services

  1. Data security & privacy
  2. Perform a comparative IT risk assessment to evaluate security risks as well as compliance with applicable laws and regulations.
  3. Implementation of compliance with the EU Data Protection Directive. GDPR compliance protocols for: Collecting personal data, both B2C and B2B / Storing personal data / Using personal data

Quote on Request

Managed IT Support Services

  1. Strategic and operational design on Data Architecture and Cyber Security with a proactive approach to monitoring.
  2. Remote IT Support Plan: Unlimited remote support / Proactive monitoring and management / Unlimited problem-fixing on-site support. Services include: desktop and server management, datacentre management, network management, application management and help desk support services.
  3. Support and optimization of productive processes for business applications and IT infrastructure: datacentre management, network infrastructure management (data, voice, video), application management and help desk support services.

Quote on Request

IT Infrastructure and Applications Managed Services

  1. Capacity planning & Performance tuning
  2. Best Practices in IT Service Management through the adoption of customer focused, process oriented approaches to IT service delivery. Infrastructure support services onIT strategy & Architecture management as follows:
  3. Hardware and software system design and architecture. Advice on choosing software | Specifications & implementation
  4. Program and project management
  5. Hosted solutions Installation and configuration
  6. System administration

Quote on Request

Digital Strategy & IT Advisory Services

  1. Product and Application Strategy
  2. Operations and Process Transformation
  3. Digital Readiness Assessment

Quote on Request

Cloud File Sync | Secure and managed cloud-based file sharing

  1. Multi-site synchronisation, Data protection, File Sync and Share
  2. Enterprise-level control and management of files and folders, working online and offline.

Quote on Request

Data Strategy

  1. EXPLORATION: current systems and data accessibility to understand how people consume data and evaluate whether or not they have the access to information needed to support business goals.
  2. MAPPING:Enterprise Data Strategy mapping inclusive of internal and external data sources.
  3. SUPPORT:assure the long-term success of Data Strategy by providing post-project support and guidance.
  4. BUILD:Leveraging on the information gathered in the exploration and mapping phases, to build the infrastructure thatsupports defined objectives and users data consumption needs to provide business value in short time frames.

Quote on Request

Data warehousing Services

  1. Data warehouse modernization: Organizing and aggregating data from various functional domains to set up of an extended data warehouse environment, improve data quality, promote scalability, ease-of-use, and access to actionable data and reliable reporting. Information consistency and improved data quality. Isolated environment ensuring outstanding query performanceData warehouse administration, high availability and security.
  2. Data Discovery and Visualization: Extract value from information assets, detect patterns as to reduce risks, meet regulatory reporting and maximize productivity.
  3. Enabling server upgrades and leveraging ETL tools to bolster business intelligence and analytics capabilities.

Quote on Request

DevOps Services | Continuous Integration (CI) & Continuous Delivery (CD)

  1. Environment Configuration and Optimization
  2. Transition from traditional phased delivery models to a continuous delivery model environment installation and configuration including cloud-based services.
  3. Infrastructure Creation
  4. Automated Testing / Load Testing
  5. Security Management
  6. Performance Monitoring

Quote on Request

Software Design, Development and Quality Assurance Testing

  1. Design: prototype & usability testing
  2. Analysis: requirement analysis / project assessment / documentation analysis
  3. Planning: test planning & documentation set up / specification creation
  4. Release: performance/ stress / load testing / stability & scalability testing / security testing
  5. Development: integration testing / functional testing / features stability testing / multi-platform testing / test automation design / exploratory testing
  6. UI| Ergonomic testing: usability testing / cross-browser testing / multi-platform testing, Delivery: acceptance & installation testing

Quote on Request

Benchmarking of Vendor Offerings

  1. Market Aspects & Operational Strength (Branding, Market Share, Key Customers, Distributors, Patents, Pipeline Products, Value Added Service Offerings)
  2. Technical & Functional | Key Focus Areas | Best of Breed Vs. Integrated Solution
  3. Commercial (Business Model, Pricing, Premium, Value Added Offering)

Quote on Request

Disaster Recovery & Service Continuity

  1. IT Business & Service Continuity: Proactive planning and management processes and procedures to recover IT services and to quickly restore business continuity if theres a serious incident.
  2. VServ | Virtual Server Rapid Recovery: Reliable backup technologies and rapid server recovery, to minimise downtime in the event of a disaster, by linking client server, protected by an online backup service, to a standby restore-ready server in the cloud

Quote on Request

Cloud Enablement & Management | Virtualized Cloud Platform

  1. Install, configure, integrate and maintain the solution. Plus offering a range of flexible productivity tools.
  2. Optimization and Enhancement Services: Enterprise-class virtualised platform in our data centre, running all IT, including network, storage, computing, security and applications, with a simplified management view.

Quote on Request

Insights Delivery and Management Consulting

  1. Scalable Data Processing & Storage;
  2. Data Integration;
  3. Data Migration;
  4. Data Mapping and Matching across multiple datasets;
  5. Enable Self Service Analytics / BI / Discovery.
  6. Data quality assurance; management and support;
  7. Data Security, Privacy and Compliance;
  8. Design and implement single store of all data;

Quote on Request

Data Management & Data quality management (MDM) Services

  1. Data Integration: employing ETL/ELT tools, to fuse data from disparate sources together, and enable decision making at all organizational levels.
  2. Data and Security: security controls, to safely handle sensitive data streams.
  3. Data Quality Management: clean, standardize, enrich and make trusted data available across the organization, driving intelligence and better business outcomes.

Quote on Request

Cloud Enablement & Management | Managed As-a-Service Compute

  1. Manage and support the platform, up to and including the operating system, and configure the integration of security, DNS, load balancing and back-up services. Plus offering a range of flexible productivity tools.
  2. Optimization and Enhancement Services: Fully managed Infrastructure as a Service (IaaS) solution for core IT infrastructure, as part of an overall data centre strategy and transformation.

Quote on Request

Technology Research & Technology Acquisition

  1. Contract negotiations - direct and indirect contract negotiation support and SLA agreements structuring
  2. Short listing - gathering the requirements to provide a filtered list of suggested vendors
  3. Service provider selection - providing a goal oriented process for selecting service providers to implement business requirements
  4. Market landscapes - overview of automation trends, review of the key vendors, and assessment of the future direction of new emerging technologies
  5. Vendor selection - providing a formal and goal oriented process for selecting technologies to meet business requirements

Quote on Request

Enterprise-wide Business Transformation

  1. Leverage technology to address key business priorities, Business Transformation initiatives. and Enterprise-wide Resource Planning.
  2. Custom CRM development.
  3. Extension and redesign of CRM infrastructure.
  4. Analysis and consulting.
  5. Integration and deployment. Maintenance and support.
  6. Business process re-engineering, organizational development, change management.
  7. Platform configuration and customization.
  8. Enterprise Content Management (ECM) capabilities: Content and process workflows optimize the flow of information; Smart folders and metadata capabilities.
  9. Services relating to the planning, design, integration and support of enterprise-wide systems that support corporate functions: HR, Finance and Customer relationship management.
  10. Services relating to the planning, design, implementation, integration and support of enterprise-wide systems that support corporate functions including finance, HR, customer relationship management or materiel with links to suppliers, stakeholders, and customers.

Quote on Request

Data Analytics & Business Intelligence Services

  1. Business Intelligence Services | Data analytics & Visual analytics; Reports, Dashboards & Exploratory Data Analysis.
  2. Strategy and implementation of ad hoc query, report writing, decision support analytics, content management, document management and records management.
  3. Predictive Analytics Model Design and Development; Data mining, statistical analysis and predictive analytics; Association, classification, and pattern analysis
  4. Data strategy, data discovery and DWH architecture. ETL, data integration and data migration.
  5. Mobile & Cloud BI Deployment; Social Media Analytics

Quote on Request

Software &Application Development Services | System extensions, add-ons, and plugins

  1. Programming, development services and software packaging and tuning
  2. Code | Performance Optimization: network and memory optimization.
  3. Firewalls security and administration.
  4. Features Enhancement & Scalability
  5. Application APIs and hardware drivers (file system encryption, protection, backup and mirroring, custom network protocols, audio/video drivers).
  6. Internet GUI Enablement

Quote on Request

Application Modernization, Optimization and Enhancement Services

  1. Reduce IT support and maintenance cost: Upgrade applications to run more efficiently, provide better user experience and business value, by keeping pace with technology in increasing efficiency and competitiveness.
  2. Creating Transformative New Capabilities and Economies through Service Integration, Management & Delivery of Enterprise Planning & Programs:
  3. Upgrading architecture, platform migration, Data Migration, Cloud hosting and Application Integration.
  4. Contract & Compliance Optimization;
  5. Governance, Risk & Planning.
  6. Align IT systems to changing business needs and enhance customer experience: Reorganize processes and tools, use data more efficiently, and enhance user experience.
  7. Service Performance & Relationship Management;

Quote on Request

Risk Assessment & Risks Mitigation

  1. Assessment of Current Practices: Define information security benchmarks, assess current practices and advise on weaknesses.
  2. Application and infrastructure security assessment.
  3. Business Continuity: design our recommendations with a focus on maintaining the business continuity.
  4. Audit of Control Systems: Identify whether the controls in place are adequate against security risks and threats. Identify gaps and security risks and take steps to minimize any potential adverse effects and threats.
  5. Single sign-on and digital identity.
  6. Support with Implementation: Ongoing support in implementing our recommendations and monitoring as to improve their information security systems on a regular basis.
  7. ERP Audit: Enterprise application and API security. Monitor security systems to assess their impact on the overall ERP applications.
  8. Risks Mitigation: Identify and prioritize possible risks to information assets, including the risk of malware, fishing, and corporate spying.

Quote on Request

IT enabled services Consulting

  1. Mobile Applications, Social Media, Cloud Computing, Digital Media.
  2. Remote Infrastructure Management services.

Quote on Request

Security Assessment & Managemnt

  1. Analysis and consultation for security risks in terms of reliability, confidentiality, compliance, and security.
  2. Advice for role assignment, risk analysis and audit documentation.
  3. Services that support an enterprise-wide approach to managing real-time security events, as well as proactive alerts and notifications of new vulnerabilities. Best practices as well as infrastructure and technology solutions, including backup and disaster recovery capabilities as well as operational redundancy.

Quote on Request

Cloud Enablement & Management | Cloud Flex Compute

  1. Optimization and Enhancement Services: A pre-provisioned data centre infrastructure and tailored cloud solution, including operating system and delivered through a self-service portal.
  2. Access to tools, resources and expertise to set up the infrastructure.

Quote on Request

Quality Assurance Testing for Web, Mobile, Client Server and Web Services

  1. Automated testing framework development
  2. Automation testing of web services
  3. Automated acceptance testing to ensure the correct performance
  4. Automation testing of web applications
  5. GUI Test Automation
  6. Automated cross-browser testing

Quote on Request

Mobile Application Development

  1. End-to-end testing: mobile phone, tablets, wearables and IOT devices, to ensure speed, security & optimum user experience
  2. UX/UI design & development
  3. Consulting to build a mobile implementation /transition strategy and application roadmap
  4. UI| Ergonomic testing: usability testing, cross-browser testing and multi-platform testing
  5. Release: performance/ stress / load testing / stability & scalability testing / security testing

Quote on Request

Integration Solution Consulting / Project Management/PMO Services

  1. Systems Integration: Services to support the development, maintenance and integration and testing of system components to merge their functional and technical characteristics into an interoperable system.
  2. Project management, architecture, design, development, testing and deployment.

Quote on Request