Business Optimization & Sourcing Advisory
Transform
Finance, IT, HR, with a shared services infrastructure that can help you maximize the speed, efficiency and quality of work activities.
Gain insights
on a sourcing strategy that complements your internal capabilities and serves your growth strategy.
Supply Chain Management Efficiencies | Capabilities Sourcing
The globalization of markets for goods and services offers opportunities for improving margins along a company’s supply chain, as well as boosting efficiency and gaining competitive advantage by focusing on core business. Optimize delivery, decrease expenses, and be strategically focused.
Make strategic location decisions
We assist companies on a wide spectrum of location strategy issues:
Supporting your outsourcing strategy technology adoption and leverage, process optimization, next-generation sourcing and delivery models.
Optimizing Business Processes
Transform your operating model to streamline work processes, speed digital adoption and unlock savings
Free up time so your people can focus their skills and energy on serving customers and doing work that matters most to your strategy, and do it more efficiently by standardizing work processes, and focusing employees on what they do best.
Business Process Outsourcing
Designing a model for delivering services can be challenging.
What is the right mix of sourcing models, locations, technology, and other considerations for optimization and risk reduction?
Our insights assess market trends and track service provider capabilities, and solution characteristics across specific Business Process Outsourcing (BPO) landscapes, outsourcing relationships and shared services.
HR BPO
With the popularity of business process outsourcing (BPO), HR practitioners are leveraging partner managed cloud services, and turning over administrative tasks to third parties to improve process efficiencies - from payroll, tax, legal, and regulatory compliance matters to strengthening recruiting and performance management processes that better align employees to corporate business goals.
Procurement Services
Selecting the right services or goods for outsourcing is critical to a project’s success.
Research reveals that most failures in Outsourcing Program and Project Management are due to internal misalignment such as:
Properly planned and implemented, outsourcing can boost sales, cut costs, accelerate time to market, and free up resources.
We offer outsourcing implementation support including:
Service Level Management
Service level management (SLM) aids the outsourcing of key operational processes.
Service Level Management: negotiating metrics, monitoring compliance with them and realigning contracts with contract law and legislative considerations.
Our consulting and support portfolio covers the entire outsourcing process – from contract initiation to organizational and technical implementation to improving service catalogues and SLAs.